For the past five months I have been doing the round-around dance with my doctor's office and my insurance company.
When Turtle was born and had to see the doctor for her first appointment my insurance company told me that I literally had to jump hoops to add her on to my insurance policy.
Then the doctor's office wouldn't see her because I didn't have an insurance card with her name on it.
Amongst the post-partum panic that set in, I cried and cried and cried until my husband demanded the doctor see her and paid cash for her visit.
And then again for the next visit two weeks later because the card still hadn't come in.
Then of course, letters and insurance cards came pouring in saying: WELCOME BABY!
So I decided that since we were poor and could really use that cash back, to get a reimbursement. So I filed a letter to the doctor's office and then one to the insurance company.
Add those letters in with dozens and dozens of phone calls between both parties and I was exhausted but the day did come when I found out I was getting a reimbursement.
I was so happy. It wasn't a lot of money, but money is money.
I even was told last week that the check was in the mail.
So I waited... and waited.
I stalked the mailman and everyday when there was no check in the mail, my hope began to falter.
So I contacted the people that said the check was in the mail... and of course, there were no notes in the file that said that and whaddaya know, no check in the mail because I wasn't getting a refund (after five months of their computers showing a refund).
So I started calling the insurance company.
All I got from them was sorry. The letters they sent out didn't exist (even though they were in my hands) and that I was out of luck because my daughter's doctor wasn't her primary care doctor.
So now here I am, deflated and exhausted after spending so much time and energy on this matter only to be told: you're screwed.
Nothing like having money dangled in front of your face, only to have them snatch it back with an evil laugh (because all people who screw me over laugh evil).
The moral of this story: that today sucks and so does everyone else.
Happy Birthday…I Messed It Up Again
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